Higher Education Facilities Management Network
Past programmes
YEAR 14
1.Futures: Where Next?
2.Space: The Journey Continues
3.CFMD Conference: Sustainability
4.Estates: 'Smart Estates'
5.People Performance and Change
6.
Legal and Financial Issues in FM
YEAR 13
1.Space and Workplace Management
2.CFMD Conference: Joined-up FM
3.Estates Strategy
and Estates Issues
4.People, Preformance and Change Management
YEAR 12
1.People and Quality: Managing Staff, Managing Customers, Managing Change
2.Linking Facilities Management to the Organisational Goals (Fm Networks Conference)
3.Space: More Answers or More Questions?
4.Managing the Physical Assets-Planning, Managing and Maintaining the Estate
5.Strategic FM and End of Year Review
YEAR 11
1. People and Quality: Managing Staff, Managing Customers
2. Space: ‘Open Question’ or ‘Closed Shop’?
3. Regulations and Contracts – Legal, Financial and Security Matters
4.
Managing the Physical Assets – Planning, Managing and Maintaining the Estate
5. Strategic FM & End-of-Year Review
YEAR 10
1. Quality, Customer Service, FM Delivery
2. S p a c e
3. Environmental Issues
4. HR Management, People Issues, Managing Change in FM
5. Estates Management & Security Matters
6. Legal & Financial Issues in FM & Review of Year 10
YEAR 9
1. Performance Assessment & FM Outputs
2. Human Resources, Staffing, People Management
3. Quality, Customer Service, FM Delivery
4. Space
5. Estates Management Issues
6. Strategic FM & Review of Year 9
YEAR 8
1. Environmental Issues
2. Best Value in FM
3. Security Issues
4. HR Management, People Issues & Managing Change
5. Long Term Estates Management Issues
6. Strategic FM & Review of Year 8
YEAR 7
1. Environmental Issues
2. The Cost of Space
3. Performance Assessment Issues in FM
4. "…Our Greatest Assets"? - HR Issues & Managing Change
5. Managing the University Estates
6. PPP & Procurement Issues & Review of Year 7
YEAR 6
1. Managing Security
2. Legal & Financial Issues in FM
3. The Changing Face of HE
4. Human Resources Issues in FM
5. Managing the University Estates
6. Strategic FM & Review of Year 6
YEAR 5
1. Space Utilisation & Workplace Design: Creating Flexible Space
2. Customer Focus
3. Helpdesks & Multi-Skilling - State of the Art
4. Where to Live: Student Accommodation & Halls of Residence
5. Timetabling & Allocating Space
6. Strategic FM & Review of Year 5
YEAR 4
1. FM delivery - what do clients really want?
2. Delivering Quality: Quality Management Systems and Frameworks
3. Environmental Issues
4. Implementation of Outsourced FM in FE Institutions (Case Studies Day)
5. Staff Motivation in Service Departments
6. Strategic FM & Review of Year 4
YEAR 3
1. Management Information Systems and their Integration into FM Processes
2. Future Teaching Technologies and Workplace Design
3. The Facilities Manager of the Future
4. Employment and Staffing Issues
5. Property and Risk Management
6. Strategic FM and Review of Year 3
YEAR 2
1. Output Specifications and Service Level Agreements
2. Managing Change - Leading and Facilitating
3. Motivation, Productivity and Satisfaction in Service Organisations
4. Space Utilisation and Innovation
5. Strategy, Performance Measurement and Developing Scenarios
6. Review of Year 2
YEAR 1
1. Benchmarking - The Process from a Wider Perspective
2. Market Testing and Outsourcing
3. Management Information Systems in Facilities Management
4. Private Finance Initiatives and other Funding Alternatives
5. Innovation and Added Value Facilities Management
6. Strategic Planning and its Interface with Facilities Management
RESEARCH REPORTS
- The Development of Key FM Performance Measures (1996)
- Maintenance Benchmarking (1997)
- Service Integration and Multiskilling (1997)
- Matching Performance Measurement to Strategy: Strategic Scenarios (1997)
- Benchmarking Space Utilisation and Space Charging I: Numerical Data (1997)
- Benchmarking Space Utilisation and Space Charging II: The Qualitative Side (1998)
- Service Level Agreements: Self-Assessment Tools (1999)
- Staff Motivation in Service Departments I: Main Report (2000)
- Staff Motivation in Service Departments II: Management Information (2000)
- Where to Study...: Understanding the Importance of the Physical Environment to Students in Making Location Decisions (Pilot, 2000)
- Towards 'Integrated Services' Models of FM Delivery in HE Institutions (2000)
- Where to Study...: Understanding the Importance of the Physical Environment to Students and Parents in Making Location Decisions (2001)
- Time, Place, People - An Imperfect Match? Current Issues in Timetabling and Room-Booking (2001)
- Where to Study...: Understanding the Importance of the Physical Environment to Students and Parents in Making Location Decisions (2002)
- Management Structures and Service Provision (2002)
