Appreciation of the use of Blackboard at the Police Academy of the Netherlands using the Technology Acceptance Model

Reinder Vrielink


This research covers appreciation of the use of Blackboard among students and teachers at the Police Academy of the Netherlands in the period from 2008 up to and including 2011, using the Technology Acceptance Model (TAM). From questioning the students, it became clear that the unclear structure of Blackboard was a problem. Therefore, a heliview (a homepage featuring an overview of the entire training course) was introduced, and this resulted in a clear improvement of the structure. The research was subsequently repeated in 2011. The results show a significant improvement of appreciation of the use of Blackboard by students. Teachers also complained about the use of Blackboard. Therefore, the research was carried out among teachers again in 2011. Teachers scored significantly lower at behavioural intention than students. The data show that Blackboard it better appreciated by students than by teachers.


Blackboard; behavioural intention; ease of use; enjoyment; Technology Acceptance Model (TAM); usefulness


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