A team from CENTRIC met with members of the Protect Team at the Yorkshire and Humber Regional Cyber Crime Unit, to celebrate their successes at the recent National Cyber Awards and discuss continuing their award-winning collaboration. The ‘CYBER CENTRIC’ serious game that the two teams worked together to produce won two awards in April: Learning Innovation in Cyber Awareness and Most Original Cyber Security Product. The game beat more than 200 other nominees and was the only entry to be awarded two prizes. The game is being used throughout the region and beyond to encourage behavioural change in businesses in respect of cyber security. The innovative, educational game will be rolled out on a national level in early June. Keen to maintain momentum, the teams already have plans for further exciting work that combines academic excellence with professional expertise to turn research into reality and bring about positive change.
To find out more about the national cyber awards click here.
CENTRIC attended the EU Open Day at the European Commission’s Berlaymont building in Brussels on 4th May 2019. The event was open to members of the public to showcase examples of projects that had received EU funding. CENTRIC demonstrated the AUGGMED project as part of the DG Migration and Home Affairs stand.
AUGGMED is a serious games platform which utilises innovations in modern technology including virtual reality, mixed reality, and artificial intelligence to provide a cooperative training platform. The platform is intended to enable police, security forces and counter-terrorist units as well as first responders to train their staff in different VR environments with different scenarios and apply this training in the real infrastructure environment using mixed reality techniques.
Find out more about the EU open day here.
The MIICT Project started on the 2nd of April 2019 a series of focus group sessions and interviews at three pilot locations as part of participants and stakeholders requirements elicitation.
In each country three types of stakeholders are targeted through the focus group sessions and interviews. The first are members of the migrant community, including refugees, to establish an understanding of the challenges they face interfacing with key public services. The second are public service providers to establish an understanding of the challenges they have experienced and observed while working with migrant and refugee communities and offering them key public services. The third and last are subject matter experts and representatives from other interest groups, such as NGO’s to elicit broader challenges associated with the integration of migrant and refugee communities, in particular those associated with access to key public services through the use of ICTs.
Participants are also invited to take part in workshops in their pilot country to co-design public service transformations using ICTs. Cognitive and context mapping are used to create mind-maps of abstract processes that relate to the experiences of participants. Based on this, initial storyboarding will be conducted to describe, on a step-by-step basis experiences, including frames that define problem areas where the project development can facilitate improvements and implement change.
The mentioned activities – focus groups, interviews and workshops – are aligned with the MIICT methodology, which wholly embodies a participatory design approach, encompassing the principles of co-design and co-creation into the core of the project. All aspects of the project follow a three-phased approach of Inspiration, Ideation and Implementation that take the challenges and ideas identified by engaging with the very audience they are designed for, empowering them to work alongside us to co-create and develop deep insights into new and improved services and giving them the agency to engage and pilot the developed ICTs in the INSPIRATION phase.
The MIICT Project kicked off in Sheffield last month and the meeting was a huge success for everyone involved. The event involved many fascinating talks from migration experts, practitioners, developers and researchers from across Europe who all provided an excellent introduction to the project.
The MIICT project kick off conference – November 2018
MIICT (ICT Enabled Services for Migration) was conceived with the goal of designing, developing and deploying tools that address the challenge of migrant integration. In service of this goal, the project undertakes to co-create improved ICT-enabled services with migrants, refugees, public sector services, NGOs (Non-Governmental-Organisations) and other interest groups. By involving research-users at the centre of our approach we address the need to improve and customise the interfaces used to access key public services so that they better address the requirements of migrants and refugees. To achieve this MIICT has undertaken the development of a system to capture the specific socio-cultural, economic and legal contexts of migrants; information that can be shared with public authorities. In order to promote inclusion and reduce the potential for discrimination and bias, the system acts as a firewall, meaning only information pertinent to the specific task of the public authority is visible, removing elements such as gender, ethnicity and age in circumstances where they have no relevance, removing opportunities for discrimination and unconscious bias.
Previous research has established that issues of integration, discrimination, employment (and unemployment), incapacity support and education rank highly among migrants of varying demographics; including different age groups, genders, education levels and immigration status. Factors such as autonomy, perception, culture and history, as well as institutional constraints shape the dynamics and experiences of migrants and highlight the complexity of the migration process. This complexity is also said to indicate diversity in the migration and integration process as a result of the almost infinite combination of factors that may impact upon migrants’ experiences; influenced by the relationships between the economic, social, political and cultural factors that exist across a given juncture.
Using a co-design approach, MIICT will design, develop and deploy bespoke solutions that address; a) the management of migrant integration, b) the customisation of services to match migrants’ needs, and c) the need for sustained and improved inclusion of migrants. This evidence-based and inclusive software solution aims to improve labour market access, matching individuals with jobs and development opportunities based upon their specific and unique contexts.
MIICT is grounded in the principles of co- design. Through the participation of multi-disciplinary stakeholders MIICT will design, develop and deploy processes to ensure the identification of needs and requirements from both the perspectives of migrants, public sector services and NGOs. The collaboration of cross-disciplinary expertise from academia, industry and the private-sector in the development of digital-services will realise improved service delivery, demonstrated through a rigorous piloting and evaluation process conducted across the EU. MIICT aims to provide migrants and refugees with access to key public services, public agencies and NGOs with ICT enabled services and the necessary agency to take advantage of those services.
Over the weekend Auggmed 21st & 22nd April, Auggmed conducted a validation study at the West Yorkshire Police training facility in Carrgate.
This very busy weekend involved training 80 trainee police officers, either through the Auggmed platform in Virtual reality or a live scenario using actors, or a combination of these two forms of training. The officers were being trained on how to deal with a suspicious package for the first time. Each officer has been asked to complete three assessments: one before the training, one directly after the training, and one two months after training in order to test knowledge retention.
Data collected from this study will be analysed at a later date and will be used to perform a comparison between the different forms of training.
Here, we present a series of ‘Focus on…’ guides, that expand upon topics introduced in the main guides and provide additional detail, examples and practical instructions. Developed in a way that reflects the order of tasks to be addressed, the first in this series focuses on the specifics relating to data protection impact assessments. This section will be regularly maintained.
The GDPR promotes a risk-based approach to data protection. The Data Protection Impact Assessment (DPIA) is a key process in the identification and mitigation of risks to data subjects in processing operations. The DPIA will be a legal requirement, under the GDPR, in respect of certain types of data processing. However, assessing risks is an …
This is a fundamental concept that underlies the GDPR and requirements within it; this approach should be embedded throughout the whole organisation. This guide expands on the requirements and presents ways of achieving compliance.
Under the GDPR, public authorities are required to appoint a Data Protection Officer (DPO), to provide advice, support and guidance to the data controller and others in respect of all aspects of processing personal data and complying with the GDPR. This guide explains the role and the points to consider when appointing and working with a …
The GDPR confirms the need for a contractual relationship between these two key roles in data processing. Suggestions about the practical issues involved are included in this guide.
A fundamental requirement, to be established prior to any processing, is that it is lawful. There are several different legal foundations under the GDPR but not all are suitable or relevant for data processing activities within the OPCC. This guide sets out the reasoning behind this, and how to ensure compliance in this respect.
The strengthening of individuals’ rights is a key element of the GDPR, as well as the obligations of the data controller. this requirement combines both. This guide sets out what information should be provided and examines practical ways of doing this. Guidance on privacy notices is included.
Flowing from and linked to several other obligations and principles, transparency is emphasised in the GDPR. This guide explains what is incorporated in this key principle.
Demonstrating compliance with the GDPR as well as making and maintaining records relating to every aspect of data processing is an important element of the principle of accountability. This guide explains the layers of compliance and what they entail.
In the event of a data breach, the GDPR sets out strict requirements in relation to reporting and response. Other important considerations should be incorporated; the guide sets those out clearly, with suggestions for practical measures to be carried out.