Re-designing patient experiences with graphic design students

These projects ask how can we use visual communication to improve the experiences of patients and staff at the Sheffield Teaching Hospitals NHS Foundation Trust?

To address these challenges students on the BA(Hons) Graphic Design course at Sheffield Hallam University were given unique, supervised  access to the Royal Hallamshire Hospital and the Northern General Hospital in Sheffield through agreement with the relevant clinical areas and the hospital HR team. They undertook a series of immersive experiences, including taking the place of patients. These experiences formed part of a broader immersive research approach to identifying specific problems and using communication design to propose solutions.

Working alongside clinicians, researchers and tutors, the students developed a range of proposals that address issues around patient dignity, effective communication to ensure appointments are made and kept, developing patients understanding of their condition and improving the connectivity, accuracy and display of medical data.

The projects form part of an on-going collaboration between the students and tutors on the BA(Hons) Graphic Design programme, the Art and Design Research Centre at Sheffield Hallam University (ADRC) and NHS staff at the Sheffield Teaching Hospitals.

Project updates

Redesigning Patient Clinical Information

Eve Baillie & Emma Ramshaw: Re-thinking Clinical Data

Obs and handover

Jamie Curtis and Molly Jones: Digital Medical Data Transfer

Icon System to Improve Patient Communication

Jake Clewis & Louis Atkins: Iconic Language

Addressing patient dignity

Catherine Millross & Seren Moon: 24-hour Urine Collection Kit

Communicating with Patients

Adam Illingworth & Charlotte MacRae: Improving Communication to Patients

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